Financial Support

The Financial Inclusion Team at Aberdeen City Council offers the following support;

Advice and advocacy on all aspects of Social Security benefit entitlement
Money, budgeting and debt advice
Help with form filling and letter writing
Links with a number of other advice/information centres across Aberdeen, some of them run by voluntary organisations
Specialised advice on all aspects of Social Security Benefits, Council Tax, Housing Benefit and Tax Credits
Personal interviews can be arranged if problems are too complex to be dealt with over the telephone

Please contact on 03000 200292 Monday to Friday 9am to 5pm or email moneyadvice@aberdeencity.gov.uk

Other useful contacts include;

Homestart Project Money and Budgeting advice for families
01224 522709

Child Benefit (claims and enquiries)
0300 2003 100

Carers Allowance
01253 856123

Benefit Enquiry Line
0345 6088 545

Job Centre Plus Claims
0800 055 6688

Scottish Welfare Fund
0800 0304 713

SSAFA (support for serving and former members of the armed forces and their dependants)
01224 708612

CFINE – Community Food Initiatives North East (provides support to beneficiaries who are navigating the Welfare system, budgeting and debt advice and foodbank services)
Foodbank opening times;

Monday 9am-1pm, Tuesday 10am-4pm, Wednesday 10am-4pm, Thursday 10am-4pm and Friday 1pm-4pm

CFINE also support community food outlets which offer access to high quality produce including fruit and vegetables at affordable prices. These include;

Altens Community Centre, Salvation Army Citadel, Cummings Park Community Centre, Cummings Park Flat, Aberdeen Royal Infirmary, Hilton Community Centre, Kincorth Community Centre, Mastrick Community Centre, Northfield Community Centre, Peterculter Village Hall, Powis Community Centre, Rosemount Community Centre, Star Flat (Seaton), Shedocksley Community Centre, Tillydrone Community Centre and Balnagask Community Centre

For details of times of opening visit the CFINE website at www.cfine.org

Instant Neighbour (provide financial support services and a foodbank)
01224 489955 or email reception@instantneighbour.co.uk

SCARF (offers free impartial advice to people to access financial assistance to reduce fuel bills
01224 213005 or email info@scarf.org.uk