Financial Support


The Financial Inclusion Team at Aberdeen City Council offers the following support;

  • Advice and advocacy on all aspects of Social Security benefit entitlement
  • Money, budgeting and debt advice
  • Help with form filling and letter writing
  • Links with a number of other advice/information centres across Aberdeen, some of them run by voluntary organisations
  • Specialised advice on all aspects of Social Security Benefits, Council Tax, Housing Benefit and Tax Credits
  • Personal interviews can be arranged if problems are too complex to be dealt with over the telephone

Please contact on 03000 200292 Monday to Friday 9am to 5pm or email

Other useful contacts include;

  • Homestart Project Money and Budgeting advice for families
  • 01224 522709

  • Child Benefit (claims and enquiries)
  • 0300 2003 100

  • Carers Allowance
  • 01253 856123

  • Benefit Enquiry Line
  • 0345 6088 545

  • Job Centre Plus Claims
  • 0800 055 6688

  • Scottish Welfare Fund
  • 0800 0304 713

  • SSAFA (support for serving and former members of the armed forces and their dependants)
  • 01224 708612

  • CFINE – Community Food Initiatives North East (provides support to beneficiaries who are navigating the Welfare system, budgeting and debt advice and foodbank services)
  • Foodbank opening times;

Monday 9am-1pm, Tuesday 10am-4pm, Wednesday 10am-4pm, Thursday 10am-4pm and Friday 1pm-4pm

CFINE also support community food outlets which offer access to high quality produce including fruit and vegetables at affordable prices. These include;

Altens Community Centre, Salvation Army Citadel, Cummings Park Community Centre, Cummings Park Flat, Aberdeen Royal Infirmary, Hilton Community Centre, Kincorth Community Centre, Mastrick Community Centre, Northfield Community Centre, Peterculter Village Hall, Powis Community Centre, Rosemount Community Centre, Star Flat (Seaton), Shedocksley Community Centre, Tillydrone Community Centre and Balnagask Community Centre

For details of times of opening visit the CFINE website at

  • Instant Neighbour (provide financial support services and a foodbank)
  • 01224 489955 or email

  • SCARF (offers free impartial advice to people to access financial assistance to reduce fuel bills
  • 01224 213005 or email
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